The steps referred to in this document provide a quick way to check the current firmware revision and if a firmware update is currently available. However, the video adapter may not fully decode a DVD movie. I will try finding a new driver when I get home. The Virtual Agent is currently unavailable. Answer questions, earn points and help others Answer questions. TrevorT2 Apr 01,

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Try to clean the lens of the dvd by using a cd lens cleaner. Your answer needs to include more details to help people.

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How do I update the firmware on ATAPI DVD A DH16A3L 8H1F – Microsoft Community

I had this problem yesterday. Posted on Dec 06, If you didn’t there are most likely problems with vista drivers colliding with XP drivers, even though vista is gone. PC HP is barely a week old. This is a firmware issue that I am also having the same problem with. Click Startclick Runtype devmgmt.


Atapi Dvd A Dh16a1l – Hp Dvd Drives

However, you might need to turn on DMA manually if the device was improperly installed or if a system error occurred. Click the Advanced Settings tab. If connected to the Internet, click the Check for firmware update button to automatically check for a firmware update. Thanks Hi, I am pretty sure this is a problem with the OS and inccorect driver. How does HP install software and gather data? Posted on Feb 10, If you still experience problems with the disc, go to step 3.

Login to the user you want to. Thanks for your feedback, it helps us improve the site. The email address entered is already associated to an account. If it doesn’t then continue the instructions. Any ideas how to fix this??

Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. Get the latest drivers from the HP website. Here’s a link to this great service Good luck!


Click to open Device Manager. This thread is locked. Anonymous May 15, However, the video adapter may not fully decode a DVD movie. I also have lost all USB 2. If you didn’t reformat your hard drive, now would be a good time to do it. Posted on Apr 01, You may also update the drivers from the manufacture website or use the link provided.

Have tried to find drivers for the dvd drive for XP but to no avail. HP MyDrive can be accessed via one of the three methods listed below depending on the version installed:. Modify your browser’s settings to allow Javascript to execute.

Make sure that you enable the drive to be used by all users.

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